ATI Stories March 4, 2024
    Product Development During Wartime: How ATI Kept Building

    Product Development During Wartime: How ATI Kept Building

    Wartime constrains supply chains, teams, and budgets - but it doesn't stop entrepreneurship. Here's how we adapted.

    In Brief

    Wartime is the hardest possible operating environment for a product company. Team members are called to reserve duty. Customers postpone projects. Supply chains rearrange themselves. And yet, life - and entrepreneurship - continues.

    This piece is a candid look at how ATI kept building during a difficult period, and what we learned about resilience along the way.

    Team Continuity

    When team members are called up, the immediate question is continuity: which projects continue, which pause, and how do customers stay informed. We invested heavily in documentation so any project could be picked up by a colleague mid-flight, and we communicated openly with customers about realistic timelines.

    Supplier Resilience

    Our China-based suppliers continued operating throughout - the supply chain itself was largely unaffected. What changed was logistics: shipping routes, insurance premiums, and lead times all shifted. ATI's local presence in China helped us adjust quickly and protect customer schedules.

    Customer Support

    Some customers paused projects to focus on personal matters. We held those projects open at no cost. Others accelerated, including a few who began developing products specifically born from wartime needs. Both groups got our full support.

    Projects Born From Need

    Necessity has always been a forcing function for invention. We saw a wave of new product ideas during the period - from civilian-grade safety products to logistics aids for displaced families. Some are now in production.

    ATI Propel founders

    Tip From the Experts

    Hard times reveal what an organization is actually about. We came out of the period with deeper customer relationships, more documented processes, and a clearer sense of who we are. None of that changes the difficulty - but it does justify continuing.

    Looking Forward

    Israeli entrepreneurship has always been resilient. Hard times don't extinguish it - they often clarify it. ATI is committed to the entrepreneurs who keep building, in any environment.

    Key Takeaways

    Team Continuity

    Documentation so colleagues can pick up any project.

    Supplier Resilience

    China-based supply chain remained operational.

    Customer Support

    Pauses honored without penalty, accelerations supported.

    Need-Driven Products

    New projects born from the period are now shipping.

    Open Communication

    Realistic timelines, no over-promises during disruption.

    Long-Term View

    We invested in customers, not just current revenue.

    Frequently Asked Questions

    Did ATI shut down at any point?

    No. We continued operating, with adjusted staffing and timelines.

    Can I start a project now?

    Yes. We're back to full normal operations and welcoming new projects.

    Were existing projects delayed?

    Some were, transparently and with customer consent. Most ended up close to original schedule.

    Did costs change?

    Logistics and insurance premiums increased temporarily; we absorbed most of that for active projects.

    Will this happen again?

    We hope not, but our processes are now more resilient to similar disruptions.

    Can ATI help develop a security or safety product?

    Yes - within scope and with appropriate regulatory paths. We've done civilian safety products before.

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